Turn your
brand into a
commercial
advantage.

I help established businesses turn their brand into a stronger source of commercial growth and value.

Together, we identify where your brand could give the business an advantage, make the strategic choices behind it and carry them into how you compete, communicate and deliver.

Kiki Bhaur mid-conversation, gesturing while making a point

Kiki Bhaur

Strategic Brand Consultant

  • ✔ Be the first choice
  • ✔ Keep customers loyal
  • ✔ Make your marketing go further
  • ✔ Attract great talent
  • ✔ Increase your business value

WORKED WITH, SPOKEN AT & RUN WORKSHOPS FOR

1. Here's the situ

Your brand can help build a more valuable business

Years have gone into building your expertise, developing your offer and earning your customers’ trust and now it’s ripe time for your brand to accelerate that value, build around your business strengths and help you get more from that investment.

Whether your business is going through change, preparing for a sale, merging with another firm or ready to make more of what you’ve already built, there’s an opportunity to put your brand to work commercially, helping you win more valuable business, give customers stronger reasons to pay your price and build demand for a wider offer.

Kiki Bhaur working with a group around a brand workshop sheet in London

2. What commercial value through brand looks like

Your brand shapes what people expect & how they experience your business.

Before buying, customers use your reputation, presentation and early interactions to judge whether you’re worth choosing. Once they’ve worked with you, their experience influences what they return for and recommend. We work on the parts of your brand that shape those decisions.

Those decisions show up in the numbers. They shape how often you’re chosen, what you can charge, how long customers stay and how much they’re worth to the business. Here’s where that tends to make the biggest difference.

  1. 01. Become the obvious choice.

    Brand focus: Positioning

    Identify who you want to reach, what matters when they choose and which strengths give them a compelling reason to consider you.

  2. 02. Charge what you’re worth.

    Brand focus: Value & proof

    Make the benefits behind your price clear, with relevant evidence that helps customers assess what they’re getting for their money.

  3. 03. Make your offer easy to buy.

    Brand focus: Offer structure

    Organise and present your services so customers understand what’s relevant, where to start and what else you could help them with.

  4. 04. Win bigger, better work.

    Brand focus: Credibility

    Establish what new audiences need to believe about you, then demonstrate your suitability through relevant expertise, project stories and evidence.

  5. 05. Keep customers coming back.

    Brand focus: Customer experience

    Shape the moments across enquiry, delivery and aftercare that reinforce your promise and give people an experience worth recommending.

  6. 06. Make your marketing go further.

    Brand focus: Identity & messaging

    Give your team a recognisable identity, consistent messages and practical guidance, so campaigns and content build on the reputation you want to establish.

These are the six I come across most often, but yours might be something else entirely.

Whatever it is, we start with what you want the business to achieve, then agree where your brand needs to make a real commercial difference.

3. My role

I help set the direction and see it through.

Kiki Bhaur speaking on stage at a Vodafone business.connected event

So, my job is to help you work out where the biggest commercial opportunity lies, make the brand decisions that support it and carry those decisions into how customers understand and experience your business.

  1. You and me

    You work directly with me. I get to know the business, bring your customers' perspective into the discussion and challenge the assumptions that need testing. Together, we turn that thinking into decisions your team can act on.

  2. Your people and partners

    Then I work alongside your people and partners as those decisions become practical changes, helping the work stay true to what we agreed.

What we agree and put to work together:

The decisions behind your brand

  • Where the brand needs to contribute commercially.
  • Which customers and opportunities to focus on.
  • How your offer and any related brands fit together.
  • What you want to be known for, promise and prove.
  • What to preserve and what needs to change.

The direction your team can use

  • A clear account of your positioning and offer.
  • Key messages, a sales story and supporting proof.
  • Briefs for identity, website and marketing work.
  • Principles for delivering the brand through service.
  • Agreed priorities, responsibilities and measures of progress.

LET’S PUT YOUR
BRAND TO WORK.

We start with what you want the brand to help your business achieve, then agree the support that will be most useful, from a focused workshop to an ongoing working relationship.

Three ways I can help you get more commercial value from your brand.

By your side

Brand Consultancy
& Delivery

Make the decisions. Carry them through.

A focused project or a closer working relationship to help you get more commercial value from your brand. We agree the priorities and initial scope, work through the decisions and turn them into practical direction.

I stay involved alongside your team and existing partners as the work takes shape, with creative and digital delivery through my studio, 9 Designs, where useful.

“I’m able to align my decisions to a clear direction.”

Stuart, CEO, Stellar Coach

Around a table

Brand
Workshops

Get the right people working through the questions that matter.

Practical, lively sessions built around your business, your audience and the decisions you need to make. We shape the workshop together beforehand, so everyone arrives with a clear purpose.

Expect useful questions, challenged assumptions and a practical record of what’s been agreed, what still needs exploring and what happens next.

“Excellent brand management workshops. Informative and digestible.”

Matt Hollings, Travel Matters

On your stage

Talks &
Keynotes

Give people a fresh perspective they can put to use.

Engaging talks that help people see the commercial possibilities of brand through relatable stories, honest observations and practical examples.

For conferences, business communities and company events, I shape the talk around your audience, giving them something worth discussing afterwards and ideas they can take into their own businesses.

“He comes to the stage well prepared, with high energy, the latest insights and relatable examples.”

Emma, Events & Marketing Strategist

Brand decisions in practice

The commercial thinking behind the brand work.

These projects connect brand decisions with business opportunities, such as making a wider offer easier to buy, supporting an expanding business and helping different customers recognise the expertise relevant to them.

See how those priorities shaped the positioning, identity, websites and customer journeys, with delivery through 9 Designs (opens in a new tab).

Elite Home Staging

Elite Home Staging brand and website project
The commercial opportunity
Make more of the business’s experience and full offer, giving customers stronger reasons to choose it.
The brand decisions
Clarify who the offer serves, how the services fit together and which strengths and evidence make its value convincing.
Put into practice
An agreed brand direction carried into the identity, website, sales materials and marketing through 9 Designs.

“They elevated my company tremendously.”

David, CEO, Elite Home Staging
See the project ↗ on 9 Designs, opens in a new tab

Elevey

Elevey brand strategy and identity project
The commercial opportunity
Support a growing team and expanding offer with a brand that represented the wider business beyond its founder.
The brand decisions
Connect the positioning, offer and new name around the business’s expanding capabilities and ambitions.
Put into practice
A new name, identity and website that gave the wider business a coherent way to present itself.

“He listened, learnt about us and turned everything we discussed into a brand that felt completely ‘us’.”

Sally, CEO, Elevey
See the project ↗ on 9 Designs, opens in a new tab

Jewel Toned Interiors

Jewel Toned Interiors website project
The commercial opportunity
Make better use of an established reputation by helping commercial and private clients assess the expertise relevant to them.
The brand decisions
Organise the services, project evidence and customer journeys around the different questions each audience needs answered.
Put into practice
A website with distinct audience routes, relevant project stories and clear ways to enquire.

“Responsive and innovative, with the ability to present a variety of thoughtful solutions when challenges arise.”

Joy, CEO, Jewel Toned Interiors
See the project ↗ on 9 Designs, opens in a new tab

Projects led by Kiki, with creative and digital delivery through 9 Designs. Each project opens on the studio’s website.

The word on the street.

Flick through
a few of these.

“They elevated my company tremendously.”

“I worked with Kiki and his team for over a year and would highly recommend them. They elevated my company tremendously.”

DavidCEO, Elite Home Stagingin · LinkedIn

“Kiki smashed it!”

“Brilliant session! Thank you so much for sharing such helpful advice and insight. The way I digest information can be challenging for presenters but Kiki smashed it! With uncluttered slides, lots of pictures and cartoony people and his natural presence and demeanour made it super easy for me to be engaged the whole time!”

DahliaWorkshop attendeeTrustpilot

“Learnt so much in such a short space of time.”

“The workshop was super insightful and I learnt so much in such a short space of time. I will definitely be attending the next event!”

LaurineWorkshop attendeeTrustpilot

“Second to none.”

“Kiki’s knowledge of brand building both on a large corporate scale and start-up scale is second to none. He comes to the stage well prepared, with high energy, the latest insights and relatable examples.”

EmmaEvents & Marketing Strategistin · LinkedIn

“He made everything so easy to understand.”

“Kiki’s session was so engaging, I left with lots of useful branding tips. He made everything so easy to understand. I came away with a much better understanding of branding and plenty of ideas I can put into practice. Would definitely recommend his sessions to anyone looking to build their branding knowledge!”

AyshaWorkshop attendeeTrustpilot

“Targeting customers in a new approach.”

“Kiki’s talk in one of the seminars during the enterprise event is amazing, it provides more understanding on targeting customers in a new approach.”

JayWorkshop attendeeTrustpilot

“I’m able to align my decisions to a clear direction.”

“Working with Kiki and his team was great. They really know their stuff. In a short assignment they helped me to make sense of my brand and its representation to my customer. I’m able to align my decisions to a clear direction. They designed and delivered collateral and branding that really encapsulates the essence of this. My advice: if you’re looking to get people excited about your brand use Kiki and the team. They’re quality.”

StuartCEO, Stellar Coachin · LinkedIn

“A wealth of knowledge and experience.”

“Kiki is a wealth of knowledge and experience. His work solely focuses on Brand Building but extends so much further - you need to see him if you want to take your business to the next level”

StefanWorkshop attendeeTrustpilot

“Their energy and initiative behind the build and launch.”

“Kiki has been our partner for several years now and, when we launched our new Art of Sell offering in 2024, it was fantastic to have their energy and initiative behind the build and launch.”

RichardCEO, Art of Sellin · LinkedIn

“Complicated stuff explained in a fun way.”

“It was an amazing experience! Complicated stuff explained in a fun way was brilliant! And an additional thank you for the brainstorming exercise. I’m starting to think about creating a shampoo brand 😁”

YaroslavaWorkshop attendeeTrustpilot

“The BEST decision I’ve ever made.”

“This was the BEST decision I’ve ever made. My brand is now 100% aligned with my values and goals, followed by the most gorgeous website, funnels, lead magnets, social media identity, and impactful messaging. They’re so good that they’re now working with two of my clients and my son!”

MarianaCEO & Business Consultantin · LinkedIn

“Can’t wait for the next one!”

“Great workshop! Had a great time meeting new people and networking with them. Can’t wait for the next 1!”

ArryWorkshop attendeeTrustpilot

“A brand that felt completely ‘us’.”

“The whole journey was amazing. Kiki pulled so much out of us through the strategy workshops in a fun but incredibly strategic way. He listened, learnt about us and turned everything we discussed into a brand that felt completely ‘us’, from the name and identity to the website. The process was fun and insightful, and the end result showed just how invaluable the workshops were. I cannot recommend Kiki enough.”

SallyCEO, EleveyTrustpilot

“Great insight for any start-up.”

“Kiki is a great speaker, very engaging and the branding events are free! Great insight for any start-up or entrepreneurs looking to start their own business”

SyedWorkshop attendeeTrustpilot

“So much more confident about what I have to do.”

“I was lucky enough to attend one of Kiki’s workshops and found the entire day and process to be so beneficial. Not only was Kiki brilliant and so knowledgeable, but he was also enthusiastic and encouraging. I was overwhelmed with creating my brand but thanks to this workshop I now feel so much more confident about what I have to do moving forwards. The resources provided are also so useful and really high quality. The course is also great because it doesn’t end at the workshop and leave you to figure things out. Kiki also worked with me to create a plan for my first year in business. I would recommend this to any start up who is looking to create their brand strategy for the first time!”

Nicole & EllaFoundersTrustpilot

“Fun, energy, and passion.”

“A brand strategist who truly embodies the essence of fun, energy, and passion. Kiki is a strategist who has an unwavering love for what he does”

SophiaWorkshop attendeeTrustpilot

“Massively over delivers.”

“Amazing service. Massively over delivers. Great communication throughout and goes the extra mile to ensure your work is to a high standard. Kiki’s values strongly align with his business which is to deliver excellent service and value to his customers. Couldn’t recommend higher.”

TannerFounder & Business Coach, Property Entrepreneurs Clubin · LinkedIn

“Don’t think twice about it - JUST DO IT!”

“After endlessly scrolling on Eventbrite for events that could support the growth of my small business, I came across The Brand Building Meet Up and all my prayers were answered! First of all, as a free event, you are getting way more than you could ever hope for. It was my first time at the event and Kiki (the organiser) was welcoming, personable and created a relaxed atmosphere right from the start. When I walked in, I was greeted by people who attended this workshop previously and raved about how valuable the workshop was to them. As a shy introvert, I felt completely at ease (for once!) and not intimidated by the thought of meeting and working with new people. When the workshop began, Kiki talked about his breadth of knowledge in Brand Building (not in a cocky way lol) and this reassured me that I was being led by an expert who knew what they were talking about. We were equipped with resources to get the most out of the session and I had the opportunity to think in detail about my Target Audience - something I already thought I did at length but this provided me with a completely new perspective! The great thing was that it was applicable to businesses of any size - even if you hadn’t launched your business yet, there was something for everyone to learn. We were then introduced to a Social Media Expert that was great at answering all of our questions. After that, Kiki let us know about the other resources he had available but his main priority was to offer support where needed. I was really grateful to know that Kiki had other resources available that I could utilise. At the end, we had a networking opportunity which I would usually run away from but I was made to feel so at ease throughout my time there that I was excited to speak to others. Overall, if I could give more stars, I really would and my answer would be the same if I had paid for it. Kiki doesn’t know what that workshop did for my confidence and if you’re an introvert like me - my advice is to just do it! You’ll thank yourself after. I can’t wait to go to the next event. Thank you, thank you, thank you!”

TamaraWorkshop attendeeTrustpilot

“The perfect mix of fun and education.”

“Kiki’s brand meet-ups are the perfect mix of fun and education. I’ve been to 2 events now and everyone in the room always ends up walking away like they learnt something but there are at least 2 moments where everyone has a laugh too. I’d highly reccomend checking it out.”

JoeFounderTrustpilot

“So much value upfront for free.”

“I really didn’t think it was possible to get so much value upfront for free. After the meetup I signed up to Kiki’s newsletter and did all the exercises for my own personal brand and for my clients. At the next meetup I had all my questions resolved. For free. It was unreal.”

AnyaWorkshop attendeeTrustpilot

“Always happy to help, advise and go the extra mile.”

“Kiki has been fantastic at helping me brand a number of my businesses in the property and hospitality sectors... everything from strategy to bespoke logo graphic design, bespoke menu design, to websites and e-commerce. Always happy to help, advise and go the extra mile to make sure myself as a client was happy with the finished product. Can’t recommend Kiki highly enough. Superb service.”

EmilioFounder, Ice Rock Cafein · LinkedIn

“One of the highlights of the day.”

“I attended the business digital workshop where Kiki delivered a session on branding strategy, and it was one of the highlights of the day. His presentation was engaging, well-structured and packed with interesting content and valuable insights. He delivered the session in an interactive and accessible way, making complex concepts easy to understand and digestible for everyone. A fantastic session that was both informative and inspiring. Thank you Kiki!”

SherWorkshop attendeeTrustpilot

“It will make a world of difference.”

“I highly recommend Kiki, he has a lot of integrity, works hard and is dedicated to achieving customers aims and goals. He has done a lot of work for our companies, with branding and building our websites. I would whole heartedly suggest anyone looking for branding and developing their business to approach 9 Designs and Kiki. It will make a world of difference and help accelerate the growth of your business. Keep up the good work. Thank you for your help.”

Dr. MarttandFounder, Sunshine Endeavorsin · LinkedIn

“Knowledge, a sense of humour and an interactive way of teaching.”

“Kiki gave so much valuable advice in such a short space of time. He combines knowledge, a sense of humour and an interactive way of teaching which made this event 5/5.”

AdamWorkshop attendeeTrustpilot

“Shifted the way I have developed and shaped my business.”

“I’ve attend several of Kikis brand building events and Kiki knowledge and expertise in branding has shifted the way I have developed and shaped my business. Kiki’s original style and delivery really does make him and what he shared really impactful. I am so glad to have come across him this year and look forward to continuing to attend and work with him.”

SumanFounderTrustpilot

“I left feeling inspired and ready to get stuck in.”

“I attended Kiki’s brand building workshop and am so grateful for his knowledge sharing and giving us practical tips on how to grow your business and all the important things to consider. It was a jam packed session and we also had the opportunity to use some of Kiki’s teachings in an interactive group activity. I left feeling inspired and ready to get stuck in. Thank you for your time and expertise Kiki!”

PriyankaWorkshop attendeeTrustpilot

“Engaging, energetic, full of wisdom, FUN!”

“Kiki’s workshop was fab! Engaging, energetic, full of wisdom, FUN! He had an amazing guest who was very insightful and had so much industry knowledge to share. I took away loads of mental notes and learnings to implement into my business. Will definitely be attending the next one (and subsequent ones after that!).”

GraceFounderTrustpilot

“The best among all presenters.”

“The talk Kiki gave at Enterprise Nation’s Startup Show was the best among all presenters. I love his branding style and all the concepts he shared. It is clear that he deeply cares about others, whether they are his clients or not. I’m so keen to work with him very soon!”

EsterWorkshop attendeeTrustpilot

“Not only great brands, but great visions too.”

“Kiki creates not only great brands, but great visions too. He’s able to execute on the theory, and the practical parts of it too, so that you are actually able to see results in your business. If you’re looking for someone who can take your brand to great heights, then Kiki is your man!”

AidanFounder, FitRootsin · LinkedIn

“A fantastic host and speakers.”

“It was such a great and well presented event with a fantastic host and speakers. I will definitely look out for future events!”

YashWorkshop attendeeTrustpilot

“Taken Direct Vitality to the next level.”

“Kiki has taken Direct Vitality to the next level we needed of becoming one of the UK’s leading vegan supplement providers. We required a full brand design initially but now we continue to work with him for all our website design, development and ongoing company design and marketing. He’s extremely professional, attentive, has outstanding design capabilities and manages projects competently and in a timely manner.”

NishFounder, Direct Vitalityin · LinkedIn

“A clearer vision of what I want to achieve.”

“Kiki has really impacted how I view my brand. Getting down into the finer details like my mission, values and audience have really helped me to have a clearer vision of what I want to achieve. The workshop was conducted really well and I think Kiki’s dedication to support after the workshop really gives a small business owner the helping hand they need. I’m so excited to start executing my strategy now! Thanks Kiki.”

NeelamWorkshop attendeeTrustpilot

“Exceeded my expectations.”

“I was trying to build a brand and was struggling without a clear vision and a direction. I attended one of Kiki’s branding workshops which exceeded my expectations. It was intense but thought provoking. The exercises at the workshop helped me think deep on my values and how to align those values with the brand. Highly recommend the workshop for any startup founder.”

ChathurangaFounderTrustpilot

“Energetic and inspiring.”

“Kiki’s workshop was energetic and inspiring, with a warm and welcoming atmosphere and an impressive guest speaker. His passion and authenticity are brilliant, and as a representative of charity: water (one of the charities he chose to support through the event), I was honoured to share more about our work with attendees, and very grateful for the generous funds raised for our water projects.”

XantheWorkshop attendeeTrustpilot

“Excellent brand management workshops.”

“Kiki delivers excellent brand management workshops. Not only are they informative and digestible, he uses slides/a deck that help what he is advocating as a visual aid. I would highly recommend his workshops and consultancy to any business and individual(s) who need a brand strategy, or who are engaged with continuous learning and development.”

MattBusiness Development Manager, Travel Mattersin · LinkedIn

“Everything felt very genuine.”

“A great event I will come back to! I really enjoyed Kikis event from the first minute to the last. The event was giving interesting insights into the world of branding, an amazing interactive game and over all a great chance to network with new people. Everything felt very genuine and people were very friendly. Kiki also introduced himself to everybody personally and took time to chat. I will be back!”

MarieWorkshop attendeeTrustpilot

“A brand that is so aligned to who we are.”

“I have worked with Kiki to complete my rebranding to the now ‘Elevey’. From start to finish I have been blown away by Kiki’s attention to detail and methods to create a brand that is so aligned to who we are. Any requests or questions were no hassle at all and everything was answered in depth and with reason. Kiki always had the biggest smile and made every session feel relaxed, comfortable and fun. If you are thinking about taking your brand to the next step or rebranding then I promise you that Kiki is the person for you and you will not regret a single thing.”

GeorgiaMarketing Exec, Eleveyin · LinkedIn

“Yes he does live up to his name!”

“Great workshop delivered by Kiki last week here in Milton Keynes. Kiki’s obviously very knowledgeable and provided great insights delivered in a relaxed and fun (yes he does live up to his name!) manner. I look forward to the next time our paths cross.”

DaveWorkshop attendeeTrustpilot

“A clear sense of direction.”

“What stands out about Kiki is his positive energy, relentless dedication, strong branding expertise, and his work toward a higher purpose. Since day one, we’ve been on the same wavelength. When I received the invitation to work with him and his team on a project in the positive impact space, I was enthusiastic. Kiki demonstrated strong leadership, gave a clear sense of direction, organized a meticulous client workshop, and provided all the information needed to complete the copywriting part. He has a clear understanding of all the components needed to build a unique and differentiated brand. Beyond that, Kiki is smart, entertaining, human, and can easily empathize with others. I’d recommend working with Kiki anytime, you’ll expand your horizons and grow further together!”

BarboraFounder, Barborellein · LinkedIn

“Inspired and connected to the brand.”

“Kiki Bhaur’s branding event was a delightful experience. The attention to detail and well-curated displays showcased their expertise. The event was well-organized, leaving attendees feeling inspired and connected to the brand. Kudos to Kiki Bhaur for creating a memorable and engaging event.”

KellyWorkshop attendeeTrustpilot

“Things just clicked.”

“Kiki has been an absolute star - patient, generous and full of knowledge. I took part in his Startup Strategy Workshop and it was game-changing - for my own business as well as my client work. Kiki gave a tonne of insights and exercises that really pushed me to think deeply about what makes my business unique and how I can communicate that. Things just clicked. I think it’s down to his down-to-earth and honest approach. I’ve always felt seen, heard and valued. I’d highly recommend working with him to anyone who’s ready to boost their business.”

DeborahFounderTrustpilot

“Makes you feel very welcome.”

“Great workshop with lots of useful information. Kiki also makes you feel very welcome and keeps it entertaining.”

NeilWorkshop attendeeTrustpilot

“Great atmosphere, educational content and Kiki.”

“Great atmosphere, educational content and Kiki”

BoudouhWorkshop attendeeTrustpilot

Ciao,
I’m Kiki

I’ve spent nearly a decade getting unusually close to how businesses actually work. I’ve been inside major corporate environments at Canary Wharf Group, inside the chaos and ambition of a high-growth PropTech startup as VP of Strategy, through an intensive Techstars accelerator working alongside senior executives and mentors across North America, and then on the other side of the table building 9 Designs and advising founders and leadership teams myself.

Along the way, I’ve worked across business strategy, brand, positioning, sales, marketing, digital and execution, and facilitated thinking with teams connected to organisations including Vodafone Business, Santander and Enterprise Nation.

“I’ve sat on more than one side of the table.”

That range has given me a useful perspective, I’ve had to understand the thinking underneath a business and live with what happens when you actually build from it. I’ve seen brilliant execution wasted because the decisions underneath it were fuzzy, contradictory or never properly settled.

But I’ve seen the opposite too. When a business is genuinely clear on who it is, who it serves, where it is going, why it should be chosen and what matters most, good execution has something powerful to compound.

  • Marketing gets sharper.
  • Sales gets easier.
  • Decisions get faster.
  • People pull in the same direction.

The brand starts doing commercial work rather than simply looking the part.

That’s the work I do now.

I get underneath the noise with founders and leadership teams, pull the important thinking out of people’s heads, find the gaps, surface the disagreements and help make the decisions that growth has made harder to hold onto. We turn that into one shared strategic direction, use brand as the mechanism for making it understood inside and outside the business, and when it’s time to build, my team and I can carry that thinking all the way through into the execution.

The best time to call me?

Just before unclear thinking gets expensive.

A big move brings new decisions. I help you work through what it means for the business, agree what matters and give your team a direction they can use.

  • Scaling fast

    More people, departments and ideas. The direction needs to travel beyond the people who started the business.

  • Merging or acquiring

    Decide what stays distinct, what becomes one and what the combined business should stand for.

  • Preparing to sell

    Make the business’s strengths and value easier to understand, with less dependence on the founder explaining everything.

  • Taking investment

    Turn new resources into agreed priorities, with clarity about where the money and attention should go.

  • New leadership or the founder stepping back

    Agree what should stay true and what needs to change, so the team can decide, sell and judge what fits without the founder in every conversation.

  • Moving upmarket or entering a new market

    Help people understand the value you can offer and why the business is relevant to the customers you now want to reach.

  • Too many services or divisions

    Bring the offer into a clear structure so customers can understand how the parts fit together and where you can help.

  • Planning a brand, website or marketing investment

    Settle what the business needs to communicate before investing in how it looks, sounds and shows up.

  • Plenty of activity. Not enough progress.

    Work out whether price pressure, poor-fit enquiries and competing priorities point to a bigger question about the business’s direction.

You don’t need to have the problem neatly defined. Recognising that something needs to become clearer is a useful place to start.

Talk it through

LET’S TALK ABOUT THE BUSINESS YOU WANT NEXT.

You might be moving upmarket, expanding what you offer or finding that customers still know you for the work you used to do. Tell me what’s changing and we’ll talk through where your brand could help.

Let’s have a chinwag

Pick a time that suits you, or give me a bell the good old-fashioned way.

P.S. Bring me the rough version, the discombobulated ideas, the multiple directions you’re torn between, the things you’ve tried that haven’t quite worked. We’ll talk through what you want the business to do next and where your brand could help.