Talks & Keynotes
I’m Kiki Bhaur, a strategic brand consultant and founder of 9 Designs. I help business audiences understand why customers choose, what makes them trust a business and where brand can make a commercial difference.
Through real examples, unexpected comparisons and questions put to the room, we explore what that means for their own business, from explaining their value to making more of the relationships they already have.
Invited to speak
Talk · 2024 and 2025
A branding talk for the people starting and growing businesses who come to Enterprise Nation’s show. I spoke at both the 2024 and 2025 shows. What an attendee said ↓
Workshop-style keynote · Through Enterprise Nation
A workshop-style keynote on brand at the London event, for the business owners attending. The session was arranged through Enterprise Nation, which runs programmes with Vodafone Business. Watch the recording ↓
Programme sessions · Through Enterprise Nation
Several sessions on brand for the business owners taking part in the Foundation’s business growth programme, delivered through Enterprise Nation.
Workshop-style keynote
Crafting Your Brand Story, a workshop-style keynote on brand strategy. Watch the recording ↓
My own events
Events I host and run
Evenings I organise for business owners, with talks, an interactive game and time to meet each other. Guest speakers have included Holly Hayes on building a personal brand.
“A great event I will come back to!”
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“He comes to the stage well prepared, with high energy, the latest insights and relatable examples.”
A glimpse of the delivery, the discussion and what happens when the audience gets involved.
Full recordings
A talk should give people more than something interesting to listen to. I want them to recognise an opportunity in their own business, understand what could make a difference and leave knowing where to start.
I bring examples, questions and practical ways of examining their brand, getting people involved in the thinking rather than asking them to absorb a presentation. We connect what we discuss to the decisions they face, whether that means explaining their value, making a wider offer easier to buy or giving customers confidence to choose them for different work.
People compare perspectives, challenge assumptions and apply the ideas to situations they recognise. The level of participation fits the audience and the time available.
We turn the discussion towards practical choices, such as which claim needs better evidence, where customers misunderstand an offer or which part of the experience needs attention.
The commercial objective gives the thinking a purpose, from winning more suitable work and explaining a price to helping existing customers see where else the business could support them.
The aim is for people to leave with a useful way to assess the issue, a clearer priority and an action they can take into their own work.
A talk equips people to examine an issue and act on it afterwards. It isn’t a finished strategy or implementation plan delivered in one slot. When a team needs to work through those decisions together, a brand workshop gives them the time to do it.
“The talk Kiki gave at Enterprise Nation’s Startup Show was the best among all presenters.”
“He delivered the session in an interactive and accessible way, making complex concepts easy to understand and digestible for everyone.”
Three talks I can give, each with a clear point of view and something practical for the audience to take back to their business. Tell me who’s coming and what’s on their minds, and I’ll shape the examples around them.
Your expertise may become obvious once someone works with you, but customers have to make a decision before they get that experience. We examine the claims, signals and evidence they use to judge whether you’re right for them, and where a valuable business can undersell itself.
What the audience leaves with
A way to examine one buying situation, identify what customers need confidence in and choose evidence that helps them decide, so the business is easier to choose for the work it wants.
A business can have a good reputation and still be known for only part of what it offers. We explore where brand could help customers recognise more of its value, understand what sits behind its price or consider it for different work.
What the audience leaves with
One commercial opportunity to investigate and a clearer view of what customers would need to understand, believe or experience for it to become achievable.
Technology can remove effort, but it can also remove the moments that make a business worth returning to. We examine where customers welcome speed and convenience, where they need human judgement and how those choices shape what they remember and recommend.
What the audience leaves with
A practical way to assess which interactions to simplify and where investing in human attention could strengthen the relationships that bring repeat business and recommendations.
How an agreed direction loses its meaning on the way into websites, proposals, marketing and service, and what helps people carry it through.
Put it to work Identify where the direction gets lost on its way to customers and what guidance or ownership would carry it through, so the investment in strategy shows up in the work that wins business.
Further readingHow the way people are welcomed, helped and looked after shapes reputation, and why a distinctive experience needs deliberate choices.
Put it to work Pick out the moments that most affect whether customers return and recommend you, and decide what would make the promise tangible in them.
Further readingThe difference between reaching people through a platform and building relationships and a reputation they carry beyond it.
Put it to work Assess how much of the business depends on one platform and which direct relationships or owned channels would protect future demand.
Further readingAll six are available topics to book. They are not a list of past sessions. For where I’ve already spoken, see the events above.
Tell me what your audience is dealing with and what you’d like them to leave better equipped to do. We can shape a talk around the brand and business challenges that matter to them, with relevant examples, practical ideas and a clear connection to what they want to achieve.
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I’m Kiki Bhaur. I founded 9 Designs, a brand, digital and marketing studio, and I work with established businesses on the commercial decisions behind their brand, then help carry those decisions into the work customers see and experience.
Before that, I worked inside Canary Wharf Group, was VP of Strategy at a growing PropTech business and went through a Techstars accelerator. Large organisations, fast-growing startups and a working studio each show brand from a different side, and that is where many of my examples come from.
It means that when I talk about positioning, I can show what it changes in a website, a sales conversation or how a customer is looked after, not just what it says on a slide.
Read more about meMember communities and business programmes
Give members a way to examine an offer, explain their value or make a better brand decision in their own business.
Conferences and events
Shape a keynote, talk or discussion around the event’s theme and what the audience is there to learn.
Company gatherings
Give teams a shared question to discuss, such as what customers value or how the experience backs up the brand promise.
Tell me who’s coming, what they already know and what you’d like the session to contribute. Here’s how the practical side works.
Want people to work through their own brand decisions in more depth? Brand workshops
Give people a fresh way to look at why customers choose, what makes an offer worth the price or where they could earn more trust.
Tell me who’s coming and what you’d like them to leave ready to do. I’ll suggest a topic and format that fit the room.
